[INFORMATION] Notice of year-end and New Year holidays
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[Announcement of year-end and New Year holidays]
Thank you for always using HEGE.
Due to the year-end and New Year holidays, we regret to inform you that we will suspend shipping and customer support from December 29, 2023 (Fri) to January 4, 2024 (Thu).
long term We apologize for any inconvenience this holiday may cause and appreciate your understanding.
Regarding the shipping of ordered products, we will do the following:
[Orders placed by Tue, December 26, 2023] Scheduled to be shipped within the year *Due to the increase in the amount of parcels, delivery may take longer, so we appreciate your understanding.
[Orders placed from December 29, 2023 (Fri) to January 3, 2024 (Wed)]...Scheduled to be shipped sequentially from January 5th (Fri) *Depending on order status, shipping may take longer than usual. It may take some time.
Inquiries made during the year-end and New Year holidays will be responded to sequentially from January 5, 2024 (Fri) onwards.
*Please note that it may take some time for us to respond.
Thank you for your understanding.
Thank you for always using HEGE.
Due to the year-end and New Year holidays, we regret to inform you that we will suspend shipping and customer support from December 29, 2023 (Fri) to January 4, 2024 (Thu).
long term We apologize for any inconvenience this holiday may cause and appreciate your understanding.
Regarding the shipping of ordered products, we will do the following:
[Orders placed by Tue, December 26, 2023] Scheduled to be shipped within the year *Due to the increase in the amount of parcels, delivery may take longer, so we appreciate your understanding.
[Orders placed from December 29, 2023 (Fri) to January 3, 2024 (Wed)]...Scheduled to be shipped sequentially from January 5th (Fri) *Depending on order status, shipping may take longer than usual. It may take some time.
Inquiries made during the year-end and New Year holidays will be responded to sequentially from January 5, 2024 (Fri) onwards.
*Please note that it may take some time for us to respond.
Thank you for your understanding.