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・Please send only eligible trade-in products.
・The Wooden Lid included with the 「φ250 Open Fire Pot (with Wooden Lid) Set」 and 「φ280 Open Fire Pot (with Wooden Lid) Set」 is not accepted for trade-in.
We are unable to return it if it is sent by mistake.
・Trade-in products and any enclosed items sent to us cannot be returned for any reason.
・Please note that it may take some time to receive your 「Application Confirmation」 email.
・If you are shipping from outside Japan, please allow additional time for inspection and processing.
・After submitting your application, please ship your trade-in product within one week.
※ If you have any questions, please contact us here.